At Goter Pay, transaction integrity is our priority.
If a recharge or bill payment fails, the amount is automatically credited back to your Goter Pay wallet, usually within minutes, subject to operator/biller confirmation.
Recharges done to a wrong number/consumer ID entered by the user cannot be refunded once successful, as the amount is delivered to the operator/biller.
For any refund query, contact care@goterpay.com with your transaction ID.
